AI-Ready Institution Webinar Series
University of Arizona & College of Coastal Georgia Present The 2 A.M. Mentor: Why Student Support Can't Wait for Office Hours
A 45-minute consortium briefing on what happens when a student needs help and no mentor is awake to give it.
Why You Should Attend
A first-gen student stuck on a FAFSA question at midnight doesn’t have a mentor to call. But she does have a phone. In this 45-minute executive briefing, the Campus Consortium Foundation convenes for a practical, vendor-neutral look at how AI-powered voice and chat support are becoming the first line of a mentorship relationship: answering the 2 a.m. question, and quietly flagging the student who might need more than an answer.
What you’ll take away:
- Where AI voice and chat genuinely extends a mentor’s reach after hours and where it should never try to replace one
- What “good” looks like when AI is the front line of a support-then-mentor pipeline
- How after-hours interactions can become the earliest warning sign a student needs deeper support
- How institutions are closing the after-hours gap without adding headcount
About Speakers
Nathan Pritts
Principal AI Strategist, University of Arizona Global Campus
Dr. Michael Butcher
AVP of Student Affairs & Dean of Students, College of Coastal Georgia
Joe Heltzel
VP of Client Success, BlackBeltHelp
