Catch Them Before They Drift

Students interact with their institution across dozens of disconnected portals, apps, and channels, and then they disengage in the gaps. Engagement has always been about meeting students where they are. What’s new is that AI now lets the campus reach out proactively, in the moment, instead of waiting for the student to come looking. In this 30-minute briefing, the Campus Consortium Foundation convenes a practical, vendor-neutral look at modern student engagement: unified channels, a mobile-first experience, AI-driven outreach, and the behavioral data it generates.

What you’ll take away:

• Why fragmented channels quietly drive disengagement and missed deadlines
• What a unified, mobile-first front door looks like in practice
• How AI shifts engagement from reactive to proactive outreach
• Why engagement data is the foundation for retention