AI Chat & Voice Bot for IT Help Desk Grant
Type of Grant: In-Kind Software and Services
Eligible Award Amount: Up To $50,000 Over 5 Years
CAMPUS CONSORTIUM GRANT PROGRAM OVERVIEW
Campus Consortium offers Grant Programs for a variety of solutions, products, and services. These in-kind grants of software and services are underwritten by Campus Consortium technology vendors and are designed to give Institutions with smaller IT budget a chance to implement new technology services that meet their needs while reducing time and costs associated with implementing new technologies.
Campus Consortium help Institutions reduce costs while implementing the vendors’ technologies on campus. Interviews and technical assessment are required of all selected applicants.
AI CHAT & VOICE BOT FOR IT HELP DESK GRANT OVERVIEW
This in-kind grant of software and services is underwritten by Campus Consortium technology vendor, and is designed to provide an institution with an AI Chat & Voice Bot for IT Help Desk service.
The AI Chat & Voice Bot for IT Help Desk Grant provides selected institutions an in-kind grant of software and services award up to $50,000 over a period of five years. The grant is intended at covering cost towards licensing, hosting, support and professional services costs associated with the implementation of the AI Chat & Voice Bot for IT Help Desk service.
Please note: Only a limited number of institutions will be awarded.
BENEFITS OF THE AI CHAT & VOICE BOT FOR IT HELP DESK SOLUTION
Starting from information on Learning Management System to any issue related to computers, desktops, smart phones, network connectivity, printers or scanners, the exclusive help desk support can address password reset requests and queries within seconds resulting in higher levels of engagement and student satisfaction rates.
The help desk support aims to utilize AI’s superhuman abilities to increase precision while reducing the help desk costs and response time to end users’ queries. This solution will offer:
- 10x faster resolution of students’ inquiries related to IT
- Automated replies to frequently asked questions
- Ability to handle multiple end users at the same time
- Round-the-clock end-user support
- Super low cost of implementation and maintenance
WHO CAN APPLY & WHAT IS THE QUALIFICATION CRITERIA?
- Accredited Higher Education institutions and K-12 schools are eligible to apply.
- Institutions are eligible to apply for multiple grants. Separate applications are required for each grant pursued.
- Applicants are required to demonstrate institutional purpose in the form of a “letter of intent” signed by Dean/President or member of campus leadership team. The letter should indicate the challenges the solution aims to solve and why the grant would be helpful to the institution.
Please note: If your institution has previously received a grant award for other Campus Consortium grants, your campus is eligible to apply for this grant.
HOW TO APPLY
If you are interested in applying for the grant, then write to us at email@example.com.