ALWAYS ON, ALWAYS AVAILABLE
ENSURING STUDENT SATISFACTION AT EVERY STEP

Amidst incessantly buzzing phones, overflooded inboxes, numerous chat queries, characterizing a busy campus life, an accessible and trustworthy Help Desk support comes like a breath of fresh air.Campus Consortium announces an After Hours Help Desk Grant for a reliable and tailor-made IT help desk support.

Whether it’s a student who requires IT troubleshooting, answers to important queries from Business offices like Financial Aid, Admissions & Enrollment, Registrar or it’s a faculty member facing a custom-made unique technology related issue, our customer service experts are available round-the-clock to assist them.

Download After Hours IT Helpdesk Grant Application

DOWNLOAD HERE

Build Your Centre of Excellence With IT Help Desk Support Services

  1. 24x7x365 Hours Support or After-Hours Support including weekends & holidays
  2. Reduce average speed to answer to less than 60 seconds
  3. Reduce call abandon rate to less than 5%
  4. Total Team size of 400+ technicians to effectively manage fall/spring rush
  5. Shrink Operational cost by 40%

Key Components of Campus Consortium’s
After Hours IT Help Desk Grant

The After-Hours IT Helpdesk Grant provides selected institutions a grant award that covers 100% of the implementation cost, i.e. up to $50,000 associated with the helpdesk platform.

NO. OF GRANTS AVAILABLE?

Only (5) grants available

WHO CAN APPLY?

K-12 Schools and Accredited Institutions of Higher Education

GRANT PROCESS

  1. Applications Open on March 5th, 2019
  2. Apply for the Grant by March 20th, 2019
  3. Review of Application by Grant Review Committee by March 27th, 2019
  4. Grant Award Letter issued to Grant Recipients by April 3rd, 2019
  5. Grant Award Walkthrough by April 9th, 2019
  6. Execution of Grant Award Agreement by April 16th, 2019
  7. Project Kick-Off by May 1st, 2019

HOW TO APPLY

  1. Download and fill the grant application form
  2. Submit grant applications to grantapplication@campusconsortium.org by 5:00 pm ET on March 20th, 2019

QUALIFICATION CRITERIA

  1. Applicant demonstrates a commitment to implementing the solution (e.g. letter from president highlighting the problem that the solution solves and why the grant would be helpful in meeting strategic objectives)
  2. Preference will be given to applications who have a letter of recommendation from a previous grant recipient
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