OVERVIEW

Campus Consortium offers Grant Programs for a variety of solutions, products, and services. Campus Consortium Grants are funded by Campus Consortium and its technology vendor. These Grants are designed to give institutions with a smaller Admissions & Enrollment budget, a chance to implement modern technology services that meet the needs of institutions and their constituents. Campus Consortium is proud to provide the Admissions & Enrollment Contact Center Services Grant to educational institutions interested in creating a robust 24×7 Admissions & Enrollment support ecosystem at their institution.

If you are aspiring to assist your end-users with everything from information on application process, eligibility, deadlines, documentation to final admission and provide your students 24×7 support access to Admissions & Enrollment support via highly qualified advisers/agents; we recommend applying for this Grant. This Grant offers your institution a chance to financially take on implementing a 24×7 Admissions & Enrollment contact support framework with a clear ROI and no hidden costs that typically prevent most solutions from being successfully implemented and maintained.

Download Admissions & Enrollment Contact Center Services Grant Application

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CAMPUS CONSORTIUM GRANT PROGRAM OVERVIEW

The in-kind grant of software and services is underwritten by Campus Consortium technology vendor, and is designed to provide an institution with a Admissions & Enrollment Contact Center Service .

The Admissions & Enrollment Contact Center Service Grant provides selected institutions an in-kind grant of software and services award up to $100,000 over a period of five years which covers software licensing, cloud hosting, support and professional services costs associated with the implementation of the Admissions & Enrollment Contact Center Services.

ADMISSIONS & ENROLLMENT CONTACT CENTER SERVICE OVERVIEW

This service will assist your students with everything from information on the application process, eligibility, deadlines, documentation to final admission, and provide your students with 24×7 support.

BENEFITS OF ADMISSIONS & ENROLLMENT CONTACT CENTER SERVICES:

Admissions & Enrollment Contact Center Services Grant enables you to assist your students with the Recruitment information such as recruitment events (e.g., Open House), application process, admissions process; Enrollment and registration processes such as placement test information, providing student ID number information, dual enrollment information, enrollment within defined limits, withdrawal/dropping/course substitution process, procedure for changing major, locating class schedule and final grades; General information such as information about campus hours/locations/directions, College calendar/important dates/deadlines, purchasing books, student IDs, graduation application process/deadline. It addresses your prospective students queries within seconds resulting in higher levels of engagement, higher conversion of Admissions & Enrollment leads and reduced service wait-times. It plays a vital role in proactive communication at an institution, ensures faster resolution of prospective students’ queries through multi-modal support.

WHO CAN APPLY & WHAT IS THE QUALIFICATION CRITERIA?

  • Accredited Higher Education institutions and K-12 schools are eligible to apply.
  • Institutions are eligible to apply for multiple grants. Separate applications are required for each grant pursued.
  • Applicants are required to demonstrate institutional purpose in the form of a “letter of intent” signed by Dean/President or member of campus leadership team. The letter should indicate the challenges the solution aims to solve and why the grant would be helpful to the institution.

*Previous awardees are eligible to apply.

HOW TO APPLY

If you are interested in applying for the grant, then write to us at grantapplication@campusconsortium.org.

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