Campus Consortium’s EdTalks Webinar Series

How Cornell University Provides IT Support Before, During & After the Pandemic

Webinar Speakers

1

Megan

Keyan T Williams

Assistant Director, I.T. Support Operations
Cornell University

Linkedin

Karl

Karl Horvath, Ph.D.

Former Chief Information Officer
La Salle University

Linkedin

The impacts of the pandemic and higher education sector challenges strain budgets and human resources. Already burdened with doing more for less institutions have to find a way to not just keep the IT service and support status quo but to increase quality service in the face of supporting online learning and a mobile work force.
Join this EdTalk to learn how Cornell maintained service and support with limited staff and staying within budget. Our presenter will share the thought process behind his support strategies and how he plans to meet post pandemic demands in the future. Audience participation is encouraged.

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