Campus Consortium to Present an EdTalk on The Future of Higher Education: The Customer Service Your Students Expect

Chicago, November 20, 2020: Campus Consortium, a global nonprofit education association, announced that it will be hosting a live EdTalk titled “The Future of Higher Education: The Customer Experience Your Students Expect” on Monday, November 30, 2020.

In this session, Rodney Nobles, Chief Information Officer and Chief Security Officer at Waukesha County Technical College and Karl Horvath, Ph.D., President at Campus Consortium will talk about the future of higher education and how to enhance student experience.

“As higher education adjusts to the new normal, are rethinking the student experience. In March 2020 most schools experienced a dramatic change in how they deliver student services and teaching and learning. Many schools who mastered on-ground student experience found they had to reinvent many aspects of their delivery model when they pivoted to an online environment. Increased use of technology also means ensuring the student continues to perceive value and quality in an institution’s mission and instruction.” said Karl Horvath, Ph.D., President of Campus Consortium.

Why attend this EdTalk:

Students’ expectations are shaped by the support experience they receive, especially during these challenging times. The quick and convenient support help students attain their academic and career goals which eventually delivers a valuable student experience.

In this session, the panelists will discuss how they are focusing on building the future of higher education that revolves around providing increased support to students while mitigating the financial impact. Join us for an insightful discussion on know how enabling simple, seamless, and cost-effective support for the students’ technology needs improves their experience in the hybrid learning model.

EdTalk Date: Monday, November 30, 2020

EdTalk Time: 1:00 p.m. – 2:00 p.m. ET

In addition to presenting EdTalks on the latest topics and trends, Campus Consortium also offers a series of technology grants throughout the year. To know about our Grant Programs, visit:

Past Campus Consortium EdTalks:


EdTalk Featuring Barnard College, Columbia University, Stevens Institute of Technology and The Juilliard School

C-19 has changed and modeled the dynamics of IT security for higher education in 2020. Learn from the experiences shared by IT leaders from higher ed institutions in leveraging a 24×7 Security Operations Center as a step towards strengthening IT security at their campus.


EdTalks Featuring Columbia University, Wharton Online, University of Illinois at Chicago

The changing landscape of education presents challenges for institutions who must meet the expectations of today’s students. This EdTalk focused on how Columbia University, Wharton School, and UIC used AI in uniquely different ways to solve problems and improve outcomes.


EdTalks Featuring EDUCAUSE and NASFAA

The Edtalk presented by Megan Coval, VP for Policy & Federal Relations, NASFAA & Jarret Cummings, Senior Advisor for Policy & Government Relations at EDUCAUSE, focused on how the aid package was developed and distributed, how institutions can use the aid, awarding aid to students, and if future aid will be available.

To know more about Campus Consortium, please visit:

About the Campus Consortium:

Founded in 2003, Campus Consortium is a leading non-profit education association with thousands of higher education institutions and K-12 school district members. The Campus Consortium mission is to help members reduce the time, cost, and effort associated with implementing enterprise IT services by leveraging shared IT services, lessons learned, and best practices so that each member can avoid reinventing the wheel when adopting new education technologies.